Scanfinch
Privacy
Updated 27 October 2026
Scanfinch is operated by Studea Limited. Contact hello@scanfinch.com about your data.
Files on your device
The iPhone app saves plans, scans and WiFi measurements locally. Website files opened from your device are stored in this browser. Opening or converting a local file does not upload it to your account. Your chosen file-sharing destination may process exported files under its own terms.
Private accounts and sync
Signing in uses an email code, or Google or Apple when available. Social sign-in shares the account identifier, verified email and profile name you permit. Apple may provide a private relay address; use the same identity on both devices to reach the same library. Cloudflare processes account and security data, including your IP address and browser or app details, to operate and protect the service. The website uses an essential session cookie. The iPhone stores its session credential in Keychain.
Survey uploads begin only after you sign in and enable automatic sync in the iPhone app. Synced content includes room outlines, dimensions, heights, provenance, names and notes. Names and notes contain the information you enter, so avoid including unnecessary personal data.
Original 3D scans upload only after you separately enable “Sync original 3D scans”. This includes retained coloured PLY point clouds, exported RoomPlan USDZ surfaces and completed photo-textured USDZ models where available. These files can reveal the interior of a private property, objects and image detail in model textures. Raw camera frames, source photo folders, WiFi readings and router identifiers are not uploaded. Sample surveys are excluded. Cloud copies are private to the signed-in account. There is currently no public model-sharing feature.
Service providers and location
Cloudflare hosts the website, account service, database, private 3D object storage and sign-in email delivery. Google and Apple process their own sign-in flows under their privacy policies. The database was created with a Western Europe location hint; this is not a promise that all processing is restricted to the UK or Europe. Cloudflare operates a global network. We use these providers to fulfil your request for the service and protect it against abuse.
Retention and deletion
Cloud surveys remain until you remove them or delete your cloud account. You can delete the account from the app or website. This removes its active account records, sessions and synced surveys. Original 3D objects are revoked immediately and queued for storage removal; failed cleanup is retried, including a daily cleanup job. Provider backups and operational records may remain for their applicable retention periods. Cloud deletion does not remove files already saved on your phone, browser or chosen export destination.
Removing a cloud model while its phone original still exists may allow it to return during a later sync. Turn off sync before removing cloud copies you want to keep only on your device. Security limits retain short-lived hashed email/IP counters; sign-in codes expire after five minutes and sessions after seven days unless renewed.
Your choices
You can use local tools without an account, turn off sync, sign out, export survey data or delete your account. Contact us to request access, correction, deletion or information about your data. You may complain to the UK Information Commissioner's Office.
Analytics and advertising
Scanfinch does not add advertising or product analytics trackers. Essential authentication and hosting security processing still occurs when you use the online service.